Solutions

HVAC & home services

Answer every inbound service call, dispatch against technician availability, and close the loop after the job.

A reference playbook: the workflow and agent architecture Aetheron builds for this sector. For work already delivered, see the case studies.

The bottleneck

A missed call is a lost job. Capturing the service type, location and urgency, checking who is free, booking, reminding and then asking for a review is the same sequence every time — and it competes with the work itself for attention.

The workflow

  1. Customer calls or submits a request
  2. Agent captures service type, location and urgency
  3. Technician availability checked
  4. Appointment booked and confirmed
  5. Day-of reminder sent
  6. Post-service follow-up and review request

Agents deployed

  • Inbound call handler

    Voice AI on every call, including out of hours

  • Dispatch / booking agent

    Matches the job to an available technician

  • Reminder agent

    Day-of confirmation to cut no-shows

  • Follow-up & review agent

    Closes the loop after service

  • Quoting agent

    Prepares quotes on larger jobs

Connects to

  • Twilio
  • ServiceTitan
  • FieldEdge
  • Google Maps API
  • WhatsApp

Run this in your business?

Tell us the workflow you want to automate and we will show you how it runs.

Request early access