Services

Agent workflows in production

Multi-step automation that runs unattended, with the observability to know what it did.

What this service does and how it is delivered. For work already shipped, see the case studies.

The problem

A workflow that works in a demo and a workflow that runs unattended for six months are different engineering problems. The second needs retries, idempotency, a way to resume after a failure and an audit trail — none of which is visible while the happy path is all anyone has tested. It fits processes that cross several systems and currently need a person to carry them between steps, and recurring cycles that are identical every period apart from the data.

What we do

  1. Map the process as it actually runs, including the exceptions people handle by hand
  2. Design the agent graph, the tool surface and the points a human must approve
  3. Build against the systems it has to read from and write back to
  4. Run it in parallel with the manual process and compare the outputs
  5. Cut over, with a runbook for the failure modes

What you get

  • Durable orchestration

    Graph execution that survives a restart and resumes where it stopped rather than starting over.

  • Connector layer

    Integrations across CRM, accounting, messaging and ERP, with auth and rate limits handled.

  • Human-in-the-loop gates

    Approval points on the steps that carry consequence, with the approver recorded.

  • Observability

    Every run inspectable step by step: inputs, tool calls, decisions, cost and the point of failure.

Connects to

  • Salesforce
  • HubSpot
  • Zoho CRM
  • NetSuite
  • SAP
  • PostgreSQL
  • Slack
  • WhatsApp Business API

Worth knowing

Built on Arctiq AI, the same runtime underneath Eonix, FinOptic and LegitChain.

Run this in your business?

Tell us the process you want automated and we will show you how it runs as agents.

Request early access