Solutions
Healthcare clinics & diagnostics
Booking, pre-visit instructions, reminders and lab result notification, handled without adding front-desk load.
A reference playbook: the workflow and agent architecture Aetheron builds for this sector. For work already delivered, see the case studies.
The bottleneck
Front desk capacity caps how many patients a clinic can book, and cancellations are driven by forgotten appointments rather than changed minds. Meanwhile lab results wait on somebody having time to call.
The workflow
- Patient calls or books online
- Agent captures the reason for the visit
- Doctor availability checked
- Appointment confirmed
- Pre-visit instructions sent
- Day-of reminder
- Post-visit follow-up and lab result notification
Agents deployed
Appointment booking agent
Voice and text intake
Pre-visit information agent
Sends preparation instructions
Reminder agent
SMS and WhatsApp, to reduce cancellations
Lab result notification agent
Notifies as results land
Patient feedback agent
Collects feedback after the visit
Connects to
Patient data handling is built for DPDPA in India and HIPAA-ready for US deployments, encrypted at rest and in transit. SOC 2 is on the roadmap, not certified.
Run this in your business?
Tell us the workflow you want to automate and we will show you how it runs.
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