Services

WhatsApp and omnichannel RevOps

Answer inbound sales conversations the moment they arrive, across WhatsApp, Instagram and web chat.

What this service does and how it is delivered. For work already shipped, see the case studies.

The problem

Inbound buying intent arrives at every hour and decays fast. Answering it means reading the message, knowing the catalogue, quoting a price and taking payment — which is why it lapses first when volume rises.

How it runs

Starts with: An inbound WhatsApp message, Instagram DM or web chat ping.

  1. Ingest the message and classify intent
  2. Query the product catalogue and the customer's history
  3. Reply in the customer's channel and language
  4. Assemble the cart and generate a checkout link
  5. Hand to a person when the conversation needs one
  6. Write the outcome back to the CRM

What you get

  • Channel handlers

    One agent surface across WhatsApp, Instagram and web chat rather than three disconnected inboxes.

  • Catalogue retrieval

    Product and price lookup grounded in your catalogue, not the model's memory.

  • Dynamic checkout

    Payment links generated in-conversation through your existing gateway.

  • CRM writeback

    Every conversation logged against the contact, with the qualifying detail captured.

Connects to

  • WhatsApp Business API
  • Instagram DM
  • Razorpay
  • Stripe
  • UPI
  • Zoho CRM
  • HubSpot

Run this in your business?

Tell us the process you want automated and we will show you how it runs as agents.

Request early access