Services
Voice and telephony agents
Conversational phone calls that qualify a lead, answer a query and commit a booking to the calendar.
What this service does and how it is delivered. For work already shipped, see the case studies.
The problem
A missed call is a lost job, and a call answered by someone reading from a script is barely better. Qualifying on the phone is repetitive, constant, and competes with the work itself for attention.
How it runs
Starts with: An inbound call, or an outbound trigger from a form submission or a CRM status change.
- Answer or place the call with a conversational voice agent
- Capture the qualifying detail: need, timeline, authority, budget
- Check real availability and commit the slot to the calendar
- Escalate to a person on configured trigger phrases
- Write the transcript, summary and outcome back to the CRM
- Fire the follow-up workflow
What you get
Inbound and outbound handling
One agent configuration covering calls in both directions, including out of hours.
Calendar commitment
Books against real availability rather than promising a callback.
Escalation path
Hands to a human on the phrases you nominate, mid-call, without dropping context.
Transcript and summary
Every call recorded, transcribed and summarised against the contact record.
Connects to
Run this in your business?
Tell us the process you want automated and we will show you how it runs as agents.
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