Services
Retention intelligence agents
Watch product and account signals for accounts drifting away, and act while there is still time.
What this service does and how it is delivered. For work already shipped, see the case studies.
The problem
Churn is visible in product behaviour weeks before it appears in a cancellation, but nobody is watching per-account telemetry. The save attempt happens after the decision has been made.
What we do
- Instrument the behavioural and account signals that precede churn in your business
- Score accounts against those signals continuously
- Route at-risk accounts to the right intervention
- Execute the outreach or offer within the limits you set
- Measure which interventions actually changed the outcome
What you get
Signal instrumentation
The usage and engagement signals that matter for your product, tracked per account.
Risk scoring
Continuous scoring, so an account surfaces while intervention is still possible.
Intervention routing
At-risk accounts sent to outreach, support or a human owner by rule.
Outcome measurement
Intervention results tracked, so the playbook is judged rather than assumed.
Connects to
Worth knowing
Discount and offer authority is bounded by rules you define. Agents do not invent commercial terms.
Run this in your business?
Tell us the process you want automated and we will show you how it runs as agents.
Request early access