Services
Engineering operations agents
Triage log anomalies, review changes and run the remediation runbooks a team already has written.
What this service does and how it is delivered. For work already shipped, see the case studies.
The problem
On-call time goes on triage rather than repair: reading logs to find which of forty services moved, then executing a runbook someone documented a year ago. The work is mechanical and it happens at three in the morning.
What we do
- Watch the log and metric streams for anomalies against normal
- Correlate a signal across services to locate the origin
- Execute the documented remediation where it is safe to do so
- Page a person with the diagnosis attached when it is not
- Review changes against the conventions the team has agreed
What you get
Anomaly triage
Signals correlated into a diagnosis rather than delivered as forty separate alerts.
Runbook execution
Documented remediation steps run automatically inside explicit safety bounds.
Change review
Pull requests checked against the team's own conventions before human review.
Escalation with diagnosis
When a person is paged, they receive what was found, not just that something broke.
Connects to
Worth knowing
Remediation is bounded to the actions you authorise. Destructive or irreversible operations sit behind human approval by default.
Run this in your business?
Tell us the process you want automated and we will show you how it runs as agents.
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